Customer Service Rep(03267) - 45717 US Highway 27 North

Domino's Franchise • Davenport, FL

1d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process orders and support store operations. Team members may work part time or full time, with schedules intended to accommodate other activities. On-the-job orientation and training are provided, and opportunities for advancement may include management and franchise ownership.

The role involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members communicate with customers and co-workers in person and by phone, use a computer keyboard or touchscreen to enter orders, handle payments and make change, and perform other store duties.

Work takes place in a store with temperatures ranging from a walk-in cooler at approximately 36 degrees to work areas at 90 degrees or higher. Conditions may include food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and varying or adverse weather during outside tasks. The job requires frequent standing, reaching and hand use, as well as bending and other physical activities. Deliveries can require unloading and handling cases weighing up to 50 pounds.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touchscreen to enter orders.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
• Ability to handle cases weighing up to 50 pounds and reach shelves up to 72 inches high.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, communicating with customers and co-workers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touchscreen to enter orders.
• Handle payments and make correct monetary change.
• Unload and move product deliveries using a hand truck, and carry, stack, or move ingredients and supplies.
• Perform other store-team duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed