Customer Service Rep-Customer Service-PRN-Varies
HH Health System•Huntsville, AL
•Onsite
About The Position
Operates entire surgery waiting area which includes answering the phones, greeting the public, insuring productive patient flow, connecting callers with other extensions, giving directions to requested areas, initiates/receives/relays calls and messages, records/documents/controls patient information, using the hospital computer system, filing and updating general information, communicates and interfaces with hospital personnel, medical staff and establishes a positive and pleasant contact with the public by communicating precise information to patients, families and visitors.
Requirements
- A high school diploma or GED
- One to two years of office experience, preferably in a medical setting, is preferred.
Responsibilities
- Operates entire surgery waiting area
- Answering the phones
- Greeting the public
- Insuring productive patient flow
- Connecting callers with other extensions
- Giving directions to requested areas
- Initiates/receives/relays calls and messages
- Records/documents/controls patient information
- Using the hospital computer system
- Filing and updating general information
- Communicates and interfaces with hospital personnel, medical staff
- Establishes a positive and pleasant contact with the public by communicating precise information to patients, families and visitors.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
