Customer Service Rep

LPC PersonnelHouston, TX
Onsite

About The Position

We are seeking multiple Customer Service Representatives to join our team in a busy, fast-paced environment. The ideal candidate will be committed to delivering excellent customer service, adept at problem-solving, and skilled in helping customers achieve their goals. Strong communication abilities and the capacity to handle high-pressure situations are essential for success in this role.

Requirements

  • Previous experience in customer service, sales, or related fields
  • Strong ability to build rapport with clients
  • Excellent multitasking and prioritization skills
  • Positive, professional demeanor
  • Exceptional written and verbal communication skills
  • Bilingual in Spanish

Responsibilities

  • Address customer inquiries and complaints promptly and professionally
  • Provide accurate information about our products and services
  • Troubleshoot and resolve product issues and concerns efficiently
  • Update customer records based on interactions to ensure accurate documentation
  • Stay informed about evolving products and services to better assist customers
  • Build and maintain positive, professional relationships with customers
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