MA / Customer Service Rep | Urology | Fulltime | Days

UF HealthJacksonville, FL
Onsite

About The Position

Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.

Requirements

  • High School Diploma / GED equivalent required at time of hire
  • Certified Medical Assistant (CMA) required within 6 months
  • Basic Life Support (BLS) required at time of hire
  • Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.

Nice To Haves

  • 1 year-Medical assistant Preferred
  • 2 years-Two to Four years Clerical/customer service experience -ideally in a health care related industry Preferred
  • 1 year-One year experience with third party payors and computer experience for in putting data and reviewing patient demographic material
  • Medical Terminology Certificate - preferred -within 30 days

Responsibilities

  • Provides excellent customer service and greets patients entering the department/practice.
  • Assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.
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