Customer Service Rep(04738) - 1121 Northern Blvd

Domino's Franchise•Clarks Summit, PA

About The Position

Domino’s is seeking customer service representatives with strong people skills. The company is growing and offers opportunities for employees who want to grow, potentially into management or other roles. The position may suit someone looking for a hobby, primary job, or supplemental job. The role involves general store team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility approximately daily. Employees communicate with customers and coworkers in person and over the phone, and enter orders using a computer keyboard or touch screen. For employment purposes, NEPA Pizza, Inc. and PSI Pizza, Inc. may obtain consumer reports or investigative consumer reports on applicants and employees. These reports may include driving or criminal records and information gathered through reference checks or personal interviews. Applicants may request disclosure of the nature and scope of an investigation and a written summary of consumer rights.

Requirements

  • Must be 16 years of age or older.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Enter orders using a computer keyboard or touch screen.
  • Make correct monetary change.
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