Customer Service Rep

Canyonlands Community Health Care • Beaver Dam, AZ

just now • Onsite

About The Position

Join our dedicated team at CHC Facilities as a Front Desk Receptionist, where you will play a vital role in delivering exceptional patient service and ensuring smooth daily operations at our healthcare centers. If you are personable, organized, and committed to providing a welcoming environment for patients and staff alike, we encourage you to apply.

Requirements

• High school diploma or equivalent required
• Excellent communication skills, both verbal and written
• Strong organizational and multitasking abilities
• Proficiency in using electronic health records (EHR) systems and appointment scheduling software
• Ability to maintain professionalism and composure in a fast-paced environment
• Friendly, approachable demeanor with a focus on patient satisfaction

Nice To Haves

• Prior experience in a healthcare or customer service setting preferred

Responsibilities

• Greet patients and visitors in a professional, friendly, and hospitable manner
• Respond to patient inquiries and requests promptly and courteously
• Perform clerical duties related to the day-to-day operations of the front office
• Update and organize patient information in charts accurately and efficiently
• Answer multiline telephones in a professional manner, directing calls as appropriate
• Assist with appointment scheduling and maintenance tasks using EPM or similar systems
• Maintain a clean and organized front desk area to promote a welcoming environment
• Collaborate with staff to ensure smooth communication and workflow

Benefits

• Vacation Time
• Paid Leave
• Medical, Dental, Vision, Life
• Short-Term & Long-Term Disability
• Accident & Critical Insurance
• Retirement plan offered

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED