Customer Service Rep(07787) - 6846 Reseda Blvd

Domino's • Los Angeles, CA

1d • Onsite

About The Position

This role involves a variety of tasks including operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, inventory management, and cleaning. The position requires strong communication skills, the ability to perform basic math, and good hand-eye coordination for order entry and product preparation. The work environment includes exposure to varying temperatures, food odors, and potential hazards like hot surfaces and sharp edges. Essential functions include standing for extended periods, walking, lifting, carrying, driving for deliveries, pushing, climbing stairs, stooping, bending, crouching, squatting, and reaching. Manual dexterity is crucial for tasks such as shaping dough, assembling boxes, and using various tools.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Talking and hearing on the telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.
• Ability to direct activities.
• Ability to perform repetitive tasks.
• Ability to work along and with others.
• Ability to work under stress.
• Ability to meet strict quality control standards.
• Ability to deal with people.
• Ability to analyze and compile data.
• Ability to make judgments and decisions.
• Ability to lift up to 50 pounds.
• Ability to carry items weighing up to 30 pounds.
• Ability to push trays on dollies.
• Ability to infrequently navigate stairs or climb a ladder.
• Ability to perform forward bending at the waist.
• Ability to crouch/squat occasionally.
• Ability to reach continuously; up, down, and forward.
• Eye-hand coordination is essential.
• Frequent and/or forceful use of forearms and wrists.
• Ability to manipulate a pizza peel.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Ability to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Deliver pizzas within a designated delivery area.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED