Customer Service Rep (01036) - 13250 Gratiot Ave.

Domino's • Detroit, MI

1d • Onsite

About The Position

The main Requirement for Domino’s Pizza Customer Service Representative Applicants is to have a positive personality, a clear and highly energetic voice oriented. Customer Representatives need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges, and other related important information which will be related to customers whenever it is needed.

Requirements

• Positive personality
• Clear and highly energetic voice
• Ability to deal with various customer related issues
• Well versed in product details, services, and charges
• Ability to stand for most tasks
• Ability to walk for short distances for short durations
• Ability to sit for paperwork completion
• Ability to lift up to 50 pounds
• Ability to stack cases onto shelves up to 72" high
• Ability to carry large cans (3 pounds, 7 ounces)
• Ability to carry pizza sauce (30 pounds)
• Ability to carry trays of pizza dough (12 pounds each)
• Ability to push and pull trays on dollies (requiring up to 7.5 pounds of force)
• Ability to infrequently navigate stairs or climb a ladder
• Ability to perform forward bending at the waist
• Ability to perform stooping/bending for 30-45 second intervals continuously
• Ability to perform crouching/squatting
• Ability to reach continuously (up, down, and forward)
• Ability to reach above 72" occasionally
• Ability to reach down
• Ability to reach forward
• Eye-hand coordination
• Continuous use of hands
• Frequent and forceful use of forearms and wrists
• Ability to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes

Responsibilities

• Speak with customers throughout the shift.
• Deal with various customer related issues.
• Provide customers with product details, services, charges, and other related important information.
• Unload bulk product deliveries using a hand truck.
• Stock shelves.
• Carry large cans and pizza sauce.
• Carry trays of pizza dough.
• Push and pull trays on dollies.
• Navigate stairs or climb a ladder.
• Perform tasks at the pizza assembly station.
• Stock ingredients.
• Clean low areas.
• Turn on/off oven controls.
• Change prices on signs.
• Lift and lower objects to and from shelves.
• Scoop cornmeal from a plastic barrel.
• Wash dishes.
• Obtain topping ingredients.
• Clean work surfaces.
• Answer phones.
• Shape pizza dough.
• Manipulate a pizza peel when removing pizza from the oven.
• Use a rolling cutter.
• Assemble cardboard pizza boxes.
• Grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed