Customer Service Rep(03148) - 22911 St Road 54

Domino's Franchise • Lutz, FL

1d • Onsite

About The Position

The Customer Service Representative helps serve customers and prepare Domino’s products in a fast-paced store environment. The role includes taking and processing orders, addressing customer concerns, handling payments, upselling, preparing food, and maintaining hygiene and food safety. Team members receive in-store training and support from a manager or teammate. The position may be part-time or full-time, and the posting describes opportunities to progress from customer service into management and franchise ownership.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to push and pull trays on dollies; pushing a stack of trays may require up to 7.5 pounds of force.
• Ability to infrequently navigate stairs or climb a ladder to change sign prices, wash walls, or perform maintenance.
• Ability to bend forward at the waist while working at the pizza assembly station, front counter, and when stocking ingredients.
• Ability to occasionally crouch or squat to stock shelves and clean low areas.
• Ability to reach continuously upward, downward, and forward.
• Continuous use of hands and essential eye-hand coordination; some activities require one or both hands.
• Ability to use forearms and wrists frequently and forcefully to shape pizza dough.

Responsibilities

• Demonstrate a friendly, positive attitude and strong customer service skills.
• Take orders over the phone and in person, and receive and process telephone orders.
• Address customer concerns.
• Handle cash and provide correct monetary change.
• Upsell products.
• Make pizzas and prepare other products.
• Maintain food and portion control, hygiene, and food safety.
• Perform general cleaning duties and clean equipment and the facility approximately daily.
• Operate store equipment.
• Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
• Take inventory and complete associated paperwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed