Customer Service Rep(05504) - 7315 Six Forks Rd
About The Position
This role involves upholding Domino's standards of grooming, uniform, and appearance, promoting products, specials, and promotions. The Customer Service Representative will also receive cross-training for various store operations, including product preparation, opening/closing procedures, operating the pizza oven, and boxing products. A key aspect of the role is exhibiting a sense of urgency when handling phone orders and assisting carryout customers, while providing quality customer service both over the phone and in person. The ability to communicate clearly, write effectively, and use a computer-based order entry system is essential. The position also requires contributing to and promoting an atmosphere of teamwork, energy, and fun.
Requirements
- Ability to speak and write clearly
- Comprehension of using a computer based order entry system
Nice To Haves
- Cross-training for preparing products and ingredients
- Cross-training for closing and opening procedures
- Cross-training for operating pizza oven
- Cross-training for properly boxing products for delivery or carryout
Responsibilities
- Uphold Dominos standards of grooming, uniform, and appearance
- Promote pizza products, specials, and promotions
- Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
- Exhibit a sense of urgency when answering store phone lines or helping carryout customers
- Provide quality customer service to internal and external customers both over the phone and in person
- Ability to speak and write clearly and comprehension of using a computer based order entry system
- Contribute to and promote an atmosphere of teamwork, energy, and fun
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
