Customer Service Rep(08919) - 5051 Main Street, Unit 2

Domino's FranchiseShallotte, NC
Onsite

About The Position

Extra cash? New skills? More opportunity? Find what you’re after at Domino’s, where you’ll have fun while making great food and providing exceptional customer service. We have smart hustle. And enthusiasm to spare. Not to mention a healthy appetite for competition. We're passionate about doing our very best. As a Domino’s Customer Service Representative, you will contribute to Heightened Time Awareness. What is HTA? Every phone is answered in two rings or less, and everyone answers phones. Every order is in the oven in less than three minutes, and you will be taught how to contribute to that effort. Every delivery order is out the door in less than fifteen minutes. It takes an entire team working together to meet these aggressive standards. Through a mix of online courses and hands-on training, you'll learn everything you need to know about our products and equipment, especially our point-of-sale order system, Domino's Pulse. These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible. There's also a dedicated training program for those interested in becoming managers.

Requirements

  • Pass a HireRight Background Check.
  • Pass a National Crime and Sex Offender Background Check.
  • Pass a Basic Urinalysis Drug Testing.
  • Possess a positive, friendly attitude.
  • Exceptional customer service skills.
  • Ability to communicate in a friendly and professional manner.
  • Must wear black pants, shorts, skirts or capris (does not include denim, corduroy, “stretch,” “yoga,” or sweatpants material).

Responsibilities

  • Answer phones promptly and professionally.
  • Enter orders into the Domino's Pulse system.
  • Ensure orders are prepared and ready for delivery within specified timeframes.
  • Provide exceptional customer service to phone-in and carryout customers.
  • Maintain Domino's Perfect Image standards at all times.
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