Customer Service Rep (5255)

Domino'sPierson, FL
Onsite

About The Position

Domino's Pizza is looking for enthusiastic individuals to join their team as Customer Service Representatives. This role is described as fun and dynamic, offering part-time or full-time employment with flexible hours to accommodate school, social life, or other jobs. The company emphasizes a positive and inclusive work environment where employees are encouraged to be themselves. There are opportunities for career advancement within Domino's, with many team members progressing to management roles or even becoming franchise owners. Domino's provides comprehensive training and support to help employees succeed.

Requirements

  • Excellent customer service skills
  • Ability to listen to directions
  • Ability to be a team member
  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • Ability to enter orders using a computer keyboard or touch screen

Nice To Haves

  • Depth perception
  • Ability to differentiate between hot and cold surfaces
  • The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Responsibilities

  • Demonstrating a friendly, positive attitude and great customer service skills
  • Taking orders over the phone and in person
  • Dealing with customer concerns
  • Cash handling
  • Upselling
  • Making Domino’s high quality pizzas
  • Food and portion control
  • Hygiene and food safety
  • Food preparation
  • General cleaning duties
  • Operate all equipment
  • Stock ingredients from delivery area to storage, work area, walk-in cooler
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility approximately daily
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