Customer Service Rep
Superior Mechanical Services Inc•Beltsville, MD
•Onsite
About The Position
Opportunity for a pleasant, well-spoken individual in our commercial service department as a customer service representative. Must be able to effectively communicate with team members and customers. Must be punctual, have a friendly personality, able to work in a team setting, and have good phone/computer skills. Excellent pay and benefits for the right person. We are a drug free workplace.
Requirements
- Able to effectively communicate with team members and customers
- Punctual
- Friendly personality
- Able to work in a team setting
- Good phone/computer skills
- Communication method(s) used: Email, Phone
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented
- Be able work in a team setting
Responsibilities
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Waiting period may apply
- Only full-time employees eligible
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
