Customer Service Rep(06660) - 2107 Macarthur Dr

Domino's Franchise•West Orange, TX

About The Position

Domino’s is seeking customer service representatives with outgoing personalities and strong people skills. Team members work together to support the company’s goal of providing excellent service and products. The role may offer opportunities to advance into management or other positions. Team members operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean the equipment and facility daily. The position requires communicating with customers and coworkers, accurately handling orders and money, and using a keyboard or touchscreen. The description also lists navigation and delivery-site terrain requirements for team members.

Requirements

  • Must be 16 years or older.
  • Outgoing personality.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying product.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare all products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers to process orders by phone and in person.
  • Enter orders using a computer keyboard or touchscreen.
  • Make correct monetary change.
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