Customer Service Rep(02592) - 418 E National Highway

Domino's Franchise • Washington, IN

1d • Onsite

About The Position

Customer Service Reps help Domino’s prepare and process pizza orders and provide customer service in-store and by telephone. The role includes operating store equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may be part-time or full-time, and the posting describes opportunities for advancement into management and other roles.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and continuous hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers in person and by telephone to process orders.
• Unload ingredient and supply deliveries using a hand truck, and move and store delivered items.
• Perform other store tasks such as stocking, cleaning, and occasional maintenance or sign-price changes.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed