Customer Service Rep(02787) 837 S Lake St

Domino's Franchise • Mundelein, IL

1d • Onsite

About The Position

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

Requirements

• Must be 18 years of age or older
• Must be willing and able to work all stations in-store
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone communication skills to take and process orders
• Ability to enter orders using a computer keyboard or touch screen
• Operate all store equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare products
• Receive and process telephone orders
• Clean equipment and facility approximately daily
• Ability to speak, hear, and understand verbal communication on telephone and in person
• Near and mid-range vision
• Depth perception
• Ability to differentiate between hot and cold surfaces
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
• Standing most of the time
• Walking is frequently required for short distances and short durations
• Paperwork is normally completed while sitting
• Driving to and from deliveries or meetings requires sitting
• Lifting cases of ingredients and supplies weighing up to 50 pounds
• Carrying dough trays weighing approximately 12 pounds, cases of products weighing up to 25 pounds, and prepped items
• Carrying items such as cases of pizza sauce, weighing 30 pounds
• Pushing/pulling may be required to move trays or products placed on dollies, or to move empty trays or trash cans
• Infrequently navigate stairs or climb a ladder
• Bending/crouching/squatting performed occasionally to stock shelves and to clean low areas
• Forward bending at the waist is necessary at the pizza assembly station
• Reaching is performed continuously; up, down and forward
• Eye-hand coordination is essential
• Use of hands is continuous during the day
• Shaping pizza dough requires frequent and forceful use of forearms and wrists
• Manipulate a pizza peel when removing pizza from the oven, and when using the different pizza cutters
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes
• Must be able to grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes

Nice To Haves

• Personality and people skills

Responsibilities

• Assisting customers on the phone and in-store
• Expediting orders from the cut table
• Making menu items
• Add, subtract, multiply, and divide accurately and quickly
• Make correct monetary change
• Take and process orders
• Enter orders using a computer keyboard or touch screen
• Operate all store equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare products
• Receive and process telephone orders
• Clean equipment and facility approximately daily

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED