Customer Service Rep(06993) - 2753 W Washington

Domino's Franchise•Stephenville, TX

2d•Onsite

About The Position

Customer Service Representatives are the first point of contact for customers and provide customer service by taking and processing orders over the phone and in person. The role also assists with in-store duties and provides experience learning the pizza business. It is described as a part-time opportunity with flexible scheduling, mostly on weekends and evenings, and may suit students or people seeking a second job. The position offers opportunities to learn the in-store business and advance into management. On-the-job orientation and training are provided. The listed pay is $11 per hour. Applicants must be at least 16 years old. The workplace is drug-free, and employees are drug tested. General store duties include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The job requires working in a fast-paced team environment and meeting quality-control standards. Conditions may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The position involves extensive standing and hand use, and may require lifting and carrying supplies, pushing or pulling trays, occasional climbing, and frequent reaching, bending, and cleaning.

Requirements

Must be at least 16 years old.
Excellent communication skills.
Ability to work in a fast-paced team environment.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Ability to enter orders using a computer keyboard or touch screen.
Ability to work under stress, perform repetitive tasks, work alone and with others, deal with people, and meet quality-control standards.
Physical ability to perform the described duties, including standing, walking, reaching, bending, lifting, and carrying; deliveries may weigh up to 50 pounds.

Nice To Haves

Some computer experience is helpful.

Responsibilities

Provide customer service and assist customers through the ordering process.
Receive and process telephone orders and communicate with customers and co-workers in person and by phone.
Operate store equipment and prepare products to standards.
Stock ingredients and supplies from delivery areas to storage and work areas.
Take inventory and complete related paperwork.
Clean equipment and the facility, and clean, restock, and sanitize work areas.
Unload deliveries using a hand truck and move ingredients and supplies to shelves and work areas.
Perform other in-store duties as needed.