Customer Service Rep(08816) - 987-I East St.
About The Position
The following is considered minimum expectations in performance while working for Domino’s Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu. Being in perfect image according to standard Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered No one is allowed to clear pizzas before it is ready to place in the oven Drivers must have $1 in coin change on every delivery Drivers must say “Let me get your change” on every order NO EXCEPTION No one is allowed to carry more than $20 while on the clock including personal money No one is allowed to have a pocket knife or any weapon while working Driver vehicles are to be neat and clean and in positive image while working Drivers are not to be routed early or checked in early from delivery Pizza makers must wash hands prior to making products Only proper procedure for products is allowed Every driver must have done Safe Delivery CBT Every order is to be repeated for accuracy and name and address confirmed
Requirements
- Must have $1 in coin change on every delivery
- Must say “Let me get your change” on every order
- No one is allowed to carry more than $20 while on the clock including personal money
- No one is allowed to have a pocket knife or any weapon while working
- Driver vehicles are to be neat and clean and in positive image while working
- Drivers are not to be routed early or checked in early from delivery
- Pizza makers must wash hands prior to making products
- Only proper procedure for products is allowed
- Every driver must have done Safe Delivery CBT
- Every order is to be repeated for accuracy and name and address confirmed
Responsibilities
- Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
- Being in perfect image according to standard
- Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
- Counting pepperoni and ham on every order every day no matter the topping amount when ordered
- Ensuring pizzas are not cleared before they are ready to place in the oven
- Having $1 in coin change on every delivery
- Saying “Let me get your change” on every order
- Ensuring vehicles are neat and clean and in positive image while working
- Not routing drivers early or checking them in early from delivery
- Washing hands prior to making products
- Following proper procedure for products
- Completing Safe Delivery CBT
- Repeating every order for accuracy and confirming name and address
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
