Customer Service Rep(06610)- 1200 Barbara Jordan Blvd suite 322

Domino's Franchise • Austin, TX

1d • Onsite

About The Position

The Customer Service Representative will uphold Domino's standards of grooming, uniform, and appearance. This role involves collecting payments, promoting products and specials, and providing quality customer service. Additionally, the representative will receive cross-training in various store operations, including product preparation, opening and closing procedures, oven operation, and boxing products. Accuracy in order taking and a sense of urgency in serving customers are key. The role requires clear communication skills, proficiency with a computer-based order entry system, and contributing to a positive team environment.

Requirements

• Ability to speak and write clearly and accurately.
• Comprehension of using a computer based order entry system.
• Ability to provide quality customer service to internal and external customers both over the phone and in person.
• Ability to exhibit a sense of urgency when answering store phones or helping carryout customers.
• Ability to check products for accuracy against quality standards.
• Ability to collect cash and credit card payments.

Nice To Haves

• Cross-training for preparing products and ingredients, closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.

Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance.
• Collect cash and credit card payments.
• Promote pizza products and specials.
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
• Check products for accuracy against quality standards.
• Exhibit a sense of urgency when answering store phones or helping carryout customers.
• Provide quality customer service to internal and external customers both over the phone and in person.
• Speak and write clearly and accurately.
• Exhibit comprehension of using a computer based order entry system.
• Contribute to and promote an atmosphere of teamwork, energy, and fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees