Customer Service Rep(05092) - 2704 N Roosevelt blvd

Domino's•Key West, FL

20h•Onsite

About The Position

This role involves a variety of tasks within a store environment, focusing on customer service, food preparation, and operational duties. The position requires the ability to handle multiple responsibilities, including preparing products, managing orders, maintaining cleanliness, and interacting with customers both in person and over the phone. Training is provided on the job, covering all necessary skills and procedures.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Ability to add, subtract, multiply and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Talking and hearing on telephone.
Near and mid--range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Most tasks are performed from a standing position.
Walking is generally in short distances for short durations.
Paperwork is normally completed in an office at a desk or table.
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 40 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried two at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24-30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled.
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30-45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.
Crouching/squatting is performed occasionally to stock shelves and to clean low areas.
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.