Customer Service Rep(05505) - 1367 SE Maynard Rd

Domino's FranchiseCary, NC
Onsite

About The Position

This role involves upholding Domino's standards of grooming, uniform, and appearance, promoting products, specials, and promotions. The Customer Service Representative will receive cross-training in various aspects of store operations, including product preparation, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout. A key aspect of the role is exhibiting a sense of urgency when handling phone orders and assisting carryout customers, while consistently providing quality customer service both over the phone and in person. The ability to communicate clearly, both verbally and in writing, and to use a computer-based order entry system is essential. The position also requires contributing to and promoting an atmosphere of teamwork, energy, and fun.

Requirements

  • Ability to speak and write clearly
  • Comprehension of using a computer based order entry system

Responsibilities

  • Uphold Dominos standards of grooming, uniform, and appearance
  • Promote pizza products, specials, and promotions
  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
  • Exhibit a sense of urgency when answering store phone lines or helping carryout customers
  • Provide quality customer service to internal and external customers both over the phone and in person
  • Ability to speak and write clearly and comprehension of using a computer based order entry system
  • Contribute to and promote an atmosphere of teamwork, energy, and fun
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