Customer Service Rep
Planet Fitness - Baseline Fitness•New Iberia, LA
•Onsite
About The Position
This role requires strong customer service skills and basic computer proficiency. The position involves standing and walking for at least 75% of the shift, talking in person or on the phone for at least 75% of the shift, and the ability to lift up to 50 lbs less than 30% of the time.
Requirements
- Strong customer service skills
- Basic computer proficiency
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift up to 50 lbs less than 30% of the time
Responsibilities
- Communicate and interact with customers (including coworkers and the public) in a way that exceeds their wants and needs.
- Actively listen to customers (including coworkers and the public), empathize with their perspective, and work together to solve problems.
- Recognize and define problems, analyze relevant information, encourage alternative solutions and plans to resolve situations, and seek additional assistance when needed.
- Demonstrate tact and skill in all interactions while using appropriate behavior and language.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
