Customer Service Rep(06251) - 3671 Star Ranch

Domino's Franchise • Colorado Springs, CO

2d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help process customer orders and support store operations. Team members may work variable hours during the day or night, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided. The role offers opportunities for advancement, including potential progression into management or franchise ownership.

The position involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone and in-person orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members work in a range of store conditions, including temperature changes, hot surfaces, food odors, cornmeal dust, cramped areas, and moving equipment. The job requires frequent standing and walking, continuous hand use and reaching, and occasional lifting, carrying, pushing, climbing, bending, and squatting.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid, and accurate movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift cases weighing up to 50 pounds and handle the physical activities described for the role.
• Ability to distinguish hot and cold surfaces; talking and hearing on the telephone; near- and mid-range vision and depth perception.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers and co-workers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move, lift, and stock ingredients and supplies.
• Perform other store tasks such as changing prices on signs, washing walls, and maintenance as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed