Customer Service Rep(09083) - 801 N. Greensgate Rd. Ste. 330

Domino's Franchise•Greensburg, PA
•Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to process customer orders and help with general store operations. The role involves communicating with customers and coworkers in person and over the phone, entering orders using a computer keyboard or touch screen, handling payments and making change, preparing products, stocking ingredients, taking inventory, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities for advancement, including into management. The posting states a pay rate of $13 per hour and says applicants must be at least 16 years old. Work is primarily performed standing and involves frequent hand use, repetitive tasks, and working both independently and with others. Conditions may include temperatures ranging from a cooler at 36 degrees to work areas at 90 degrees or higher, food odors, cornmeal dust, cramped spaces, hot oven surfaces, sharp edges, and moving mechanical parts. The role may also involve outside tasks in varying weather. Physical activities include walking, lifting and carrying supplies, pushing or pulling trays on dollies, occasional stair or ladder use, bending, crouching, reaching, and handling pizza-making tools and ingredients.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, lifting, carrying, pushing, pulling, bending, crouching, reaching, and handling tools and supplies.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Communicate with customers and coworkers in person and over the phone to process orders.
  • Enter orders using a computer keyboard or touch screen.
  • Handle payments and make correct monetary change.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, including lifting and stacking cases of ingredients and supplies.
  • Perform other general store-team duties, including outside tasks such as removing trash.

Benefits

  • On-the-job orientation and training.
  • Opportunities for career advancement, including management.
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