Customer Service Rep(04046) - 301 Main Avenue

Domino's Franchise•Norwalk, CT

19h•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process orders and support store operations. The role may be part-time or full-time and offers flexible scheduling, on-the-job orientation and training, and opportunities for advancement into management and other roles. Store team members work together to prepare products, serve customers, maintain inventory, and keep equipment and the facility clean. The position involves working in a fast-paced store environment and may require exposure to varying weather, food odors, cornmeal dust, cramped spaces, temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Most tasks are performed standing, with frequent walking, reaching, bending, and continuous hand use. Team members may also lift and carry supplies, move trays, and occasionally climb stairs or a ladder.

Requirements

Must be 16 years of age or older.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to stand for most tasks and walk short distances.
Ability to lift and handle deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.
Ability to perform frequent reaching, bending, and continuous hand-use tasks; occasional crouching, squatting, stair climbing, or ladder climbing may be required.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to differentiate between hot and cold surfaces, with near- and mid-range vision and depth perception for in-store tasks.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Unload deliveries using a hand truck and lift or stock supplies on shelves.
Move trays and handle food-preparation tools, including a pizza peel and cutter.
Perform occasional maintenance-related tasks such as changing sign prices and washing walls.