Customer Service Rep(02602) 5374 Broadway

Domino's Franchise • Merrillville, IN

20h

About The Position

The Customer Service Rep works in a Domino’s store, helping make, bake, and serve pizzas during busy periods. Team members may work part time or full time, with schedules intended to accommodate their availability. The role offers opportunities for advancement, including into management.

The position requires working across in-store stations, including preparing menu items, assisting customers in person and by phone, and expediting orders. Team members also use store equipment, stock and prepare ingredients, process orders, and clean the store and equipment. The work involves frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching. Work conditions may include hot and cold temperatures, odors, cornmeal dust, confined spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

• Must be 18 years of age or older.
• Must be willing and able to work all in-store stations.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone communication skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to operate all store equipment.
• Ability to speak, hear, and understand verbal communication in person and by telephone.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and stack delivery cases weighing up to 50 pounds onto shelves as high as 72 inches.
• Ability to perform the physical activities described for the role, including frequent standing, walking, reaching, and hand use.

Responsibilities

• Work across in-store stations, including making menu items, assisting customers by phone and in person, and expediting orders from the cut table.
• Use a computer keyboard or touch screen to enter and process orders.
• Receive and process telephone orders and communicate with customers.
• Operate store equipment and prepare products.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Unload and move product deliveries, including lifting and stacking cases on shelves.
• Clean equipment and the facility approximately daily.
• Perform tasks requiring standing, walking, reaching, and hand use, and occasionally lifting, carrying, pushing, pulling, climbing, bending, or crouching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed