Customer Service Rep(01746) - 3220 E Agency St

Domino's Franchise • Burlington, IA

4d

About The Position

As a Customer Service Representative at Domino’s, you will help ensure positive customer experiences by handling phone calls, online orders, and in-person inquiries professionally and efficiently. You will assist customers with orders and resolve issues while providing outstanding service. The role is based at 3220 E Agency St.

Requirements

• Be a punctual team player with a positive attitude.
• Be friendly and comfortable talking to customers.
• Work efficiently in a fast-paced environment.
• Communicate verbally with customers and coworkers to process orders by phone and in person.
• Have excellent communication and interpersonal skills.
• Be flexible to work evenings, weekends, and/or holidays.
• Be at least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers by phone and in person.
• Help customers place orders, customize pizzas, and answer menu questions.
• Upsell additional menu items and promotions.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Enter orders accurately into the system and process payments.
• Maintain cleanliness and organization within the store.

Benefits

• A fun, rewarding, and fast-paced working environment
• Full training with an industry-leading brand
• Health insurance
• Career opportunities for internal promotion
• Discounts on pizza

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed