Customer Service Rep./Pizza Maker - Southside
About The Position
Calling all customer service superheroes! We're on a mission to assemble a dream team of dedicated Customer Service Reps. As the smiling face and cheerful voice of our company, you'll be the wizard behind the curtain, ensuring customer happiness through your magical powers of exceptional service and problem-solving prowess! Your thrilling adventure as our Customer Service Rep includes: Becoming a master of multitasking by juggling customer interactions (phone and in-person) - it's like a fun game of customer service ping-pong! Transforming into a human encyclopedia of our products, helping customers find their perfect match and processing orders with the precision of a Swiss watch Joining forces with your fellow customer service avengers to conquer service goals and skyrocket customer satisfaction to new heights Embarking on a never-ending quest for knowledge about company policies, products, and services - consider yourself a student in the University of Awesome Customer Service Channeling your inner superhero to identify tricky issues and save the day by calling in backup from others when needed
Requirements
- Excellent communication skills (in person and in writing)
- Friendly and positive attitude
- Ability to multitask in a fast-paced environment
- Proficient math skills for transaction processing
- Strong problem-solving abilities
- Keen attention to detail
- Team player mentality
- Flexibility
Nice To Haves
- Previous customer service experience
Responsibilities
- Juggling customer interactions (phone and in-person)
- Assisting customers in finding their perfect product match
- Processing orders with precision
- Collaborating with team members to achieve service goals and increase customer satisfaction
- Acquiring knowledge about company policies, products, and services
- Identifying and resolving customer issues, escalating when necessary
Benefits
- Safe work environment
- Stability for team members
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
