Customer Service Rep./Pizza Maker - Southside
Domino's Franchise•Birmingham, AL
About The Position
The Customer Service Rep./Pizza Maker serves as a friendly, helpful representative of the company, supporting customer satisfaction through phone and in-person interactions, product knowledge, order processing, and problem solving. The role also involves working with teammates to meet service goals and learning company policies, products, and services. The company emphasizes excellent customer service, doing the right thing, treating others as they wish to be treated, and taking accountability.
Requirements
- Strong verbal and written communication skills.
- Friendly customer-service attitude.
- Ability to multitask in a fast-paced environment.
- Math skills sufficient to process transactions.
- Problem-solving ability.
- Strong attention to detail.
- Ability to work as part of a team.
- Flexibility.
Nice To Haves
- Previous customer service experience; it is not required.
Responsibilities
- Handle customer interactions by phone and in person.
- Help customers select products and process orders accurately.
- Work with team members to meet service goals and improve customer satisfaction.
- Continue learning about company policies, products, and services.
- Identify challenging issues and seek help from others when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
