Customer Service Rep II
GXO Logistics•Plaquemine, LA
•Onsite
About The Position
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
Requirements
- Intermediate to advanced skills with Microsoft Office programs such as Outlook, Excel, Access Database.
- 5 + years of office experience with heavy data entry responsibilities such as alpha-numeric data entry and 10key.
- Strong customer service skills to interact with drivers face to face as well as phone communications and use of proper grammar in email communications.
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while maintaining high level of accuracy
Responsibilities
- Check in drivers and direct them appropriately to facilitate timely loading/unloading
- Generate Shipping and Receiving documents.
- Data entry in multiple systems applications.
- Process customer orders.
- Schedule appointment times with carriers.
- Inventory reconciliation.
- Filing
- Run daily reports
- Respond to emails timely
- Coordinate with warehouse supervision to effectively complete shift activities.
- Work as a team with co-workers to complete daily workload and hand off to night shift.
Benefits
- full health insurance (medical, dental and vision)
- 401(k)
- life insurance
- disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
