Customer Service Rep/Expediter (06228)

Domino's Franchise•Broomfield, CO

About The Position

Team Wow is seeking customer service representatives with strong people skills and a desire to please customers. The role supports Domino’s growing business by helping prepare, process, and expedite orders while delivering excellent customer service and food quality. Schedules are described as flexible around team members’ needs, and the position may be part-time or full-time. On-the-job orientation and training are provided. Team members may have opportunities to advance from customer service to management and other roles.

Requirements

Must be at least 16 years of age.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and continuous hand use.
Ability to work around hot surfaces and tools, moving mechanical parts, sharp edges, food odors, cornmeal dust, cramped quarters, and changing temperatures.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Expedite carryout and delivery orders to vehicles.
Communicate with customers and co-workers in person and by phone to process orders.
Enter orders using a computer keyboard or touch screen.
Unload and move ingredient and supply deliveries, and stock items on shelves.