Customer Service Rep Deli 128 - Full Time

The Spinx Company•Greer, SC

2d•Onsite

About The Position

The role of a CStore CSR at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct various financial transactions while creating a welcoming environment in support of our Company Policies, Core Values and Operations Priorities. Job duties and responsibilities include but are not limited to ensuring store safety procedures are followed, food safety and sanitation standards are met or exceeded, as well as making certain that food quality, consistency, and selection meet company standards and expectations.

Requirements

Must be available to work a variety of shifts including but not limited to nights, weekends and holidays.
Ability to speak, read and write in the English language.
Ability to work with and apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written oral, diagram or schedule form.
Regularly required to stand, walk, use hands and fingers, handle or feel objects, use tools or controls, reach with hands and arms, talk and hear.
Frequently required to sit, climb or balance, stoop, kneel, crouch, or crawl, taste or smell.
May be required to stock shelves, carry trash containers, work with and around hot cooking equipment and grease and to tolerate gasoline fumes and cleaning products.
Required to sweep, mop floors, dust shelves, clean restrooms, the parking lot and surrounding areas.
Must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Nice To Haves

Cross-trained and proficient in performing all retail and food service responsibilities associated with the Customer Service Representative (CSR) role.

Responsibilities

Ensuring store safety procedures are followed.
Meeting or exceeding food safety and sanitation standards.
Ensuring food quality, consistency, and selection meet company standards and expectations.
Reporting for scheduled shifts on time and in proper uniform with a clean, professional appearance.
Adhering to the Company Personal Appearance Policy.
Performing all retail and food service responsibilities associated with the Customer Service Representative (CSR) role.
Performing all assigned tasks and functions in such a way to keep your work environment, teammates and customers safe.
Following all safety policies and procedures while reporting any customer or employee accidents, unsafe conditions or hazards to your Store Safety Coordinator or GM.
Providing all customers with fast, friendly and accurate service.
Ensuring that each customer is respected and leaves our store feeling appreciated.
Immediately reporting any customer-related issues or special requests to management.
Maintaining an organized work area, a clean and properly filled and faced sales floor along with spotless restrooms every hour of every day.
Maintaining the cleanliness of the exterior of the building including the grounds and forecourt.
Protecting the assets of our company, including cash and inventory.
Abiding by all policies and procedures as they relate to cash handling.
Adhering to all company policies as well as all local, state and federal regulations with regard to age restricted sale.
Assisting customers and expediting the line at the self-checkout area (for locations with self-checkout).
Living our Core Values.