Vet Clinic Customer Service Rep - CSR

Red River Animal Emergency Hospital and Referral Center • Fargo, ND

6d • Onsite

About The Position

Become a full-time Customer Service Rep - CSR with Red River Animal Emergency Clinic to support our 24/7 operations. This isn't your average front desk position; it's a dynamic, fast-moving role where your skills truly shine. With a starting pay of $18.00 per hour, plus a full suite of benefits, you'll be rewarded for your dedication and drive. We foster a culture that values teamwork, adaptability, and growth. You'll be surrounded by professionals who support each other and work together to deliver outstanding care. If you're ready to grow in an environment that keeps you engaged, apply today!

Requirements

• Must be able to commute to Fargo, ND 58104
• Must be able to work in person
• Organized
• Resilient
• Thrive in fast-paced environments

Nice To Haves

• 2+ years of customer service experience
• 1+ years of veterinary experience

Responsibilities

• Manage multiple phone lines.
• Greet clients.
• Keep communication flowing between pet owners and medical staff.
• Create and update patient records.
• Explain processes to clients.
• Handle billing.
• Ensure transactions are accurate and balanced.
• Guide clients through each step of their visit.
• Maintain a positive, professional demeanor.
• Keep things running smoothly.
• Ensure both clients and staff have the support they need.

Benefits

• health insurance
• dental insurance
• vision insurance
• life insurance
• 401(k)
• 401(k) matching
• employee assistance program
• employee discounts
• paid time off
• uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed