Customer Service Receptionist
About The Position
Overview What You’ll Do Greet and welcome patients and visitors upon arrival. Direct individuals to their appropriate destinations. Utilize the visitor check-in system as needed. Provide support and assistance in the absence of the supervisor. Responsibilities What You’ll Bring Required: High School Diploma or equivalent required. Experience in hospitality is preferred. Strong computer skills necessary for daily operations. Excellent verbal and written communication skills. Outstanding customer service abilities. Ability to manage and prioritize multiple tasks in a fast-paced environment. Demonstrated customer service experience and professional phone etiquette. Bilingual skills are preferred. Qualifications What We Offer Medical & Prescription Drug Coverage Dental & Vision Insurance Health Savings Account (HSA) & Flexible Spending Account (FSA) Short- & Long-Term Disability Insurance Pension Plan Pet Insurance Employee Assistance Program (EAP) Professional Development Compensation The expected hourly range for this position is TC/1375: Probationary Rate $20.10 - Job Rate $20.60 - Two (2) Year Rate $21.22 per hour, in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications. About Us University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation. Apply Today We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you. University Hospital offers a competitive salary & comprehensive benefits package. Affirmative Action/Equal Opportunity Employer, M/F/D/V. For more information, visit www.uhnj.org/hrweb.
Requirements
- High School Diploma or equivalent required.
- Strong computer skills necessary for daily operations.
- Excellent verbal and written communication skills.
- Outstanding customer service abilities.
- Ability to manage and prioritize multiple tasks in a fast-paced environment.
- Demonstrated customer service experience and professional phone etiquette.
Nice To Haves
- Experience in hospitality is preferred.
- Bilingual skills are preferred.
Responsibilities
- Greet and welcome patients and visitors upon arrival.
- Direct individuals to their appropriate destinations.
- Utilize the visitor check-in system as needed.
- Provide support and assistance in the absence of the supervisor.
Benefits
- Medical & Prescription Drug Coverage
- Dental & Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Short- & Long-Term Disability Insurance
- Pension Plan
- Pet Insurance
- Employee Assistance Program (EAP)
- Professional Development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
