Customer Service Receptionist
University Hospital•Newark, NJ
7d•$19 - $20
About The Position
The main responsibility of the Customer Service Receptionist is to welcome patients and visitors, guide them to the appropriate location using the visitor check-in system when needed, and offer assistance in the absence of the supervisor.
Requirements
- High School Diploma or equivalent required.
- Experience in hospitality is preferred.
- Strong computer skills necessary for daily operations.
- Excellent verbal and written communication skills.
- Outstanding customer service abilities.
- Ability to manage and prioritize multiple tasks in a fast-paced environment.
- Demonstrated customer service experience and professional phone etiquette.
- Bilingual skills are preferred.
Responsibilities
- Greet and welcome patients and visitors upon arrival.
- Direct individuals to their appropriate destinations.
- Utilize the visitor check-in system as needed.
- Provide support and assistance in the absence of the supervisor.
Benefits
- Medical & Prescription Drug Coverage
- Dental & Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Short- & Long-Term Disability Insurance
- Pension Plan
- Pet Insurance
- Employee Assistance Program (EAP)
- Professional Development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
