Customer Service/ PIC (Person in Charge) - Rainbow Blossom Middletown Market
About The Position
Rainbow Blossom was founded in 1977 by Rob and Pumpkin Auerbach and is proudly managed today by their daughter, Summer Auerbach. For nearly 50 years, we've been a thriving part of the Louisville community, dedicated to health, wellness, and improving quality of life-for our employees, our customers, and our community. At Rainbow Blossom, we celebrate individuality and welcome team members from all walks of life. We provide a professional environment that supports career and personal growth while reflecting our mission to improve quality of life. We are hiring a Customer Service Team Member / Person-in-Charge (PIC). This role is perfect for someone who enjoys a mix of leadership, hands-on work, and customer interaction.
Requirements
- Must have open availability
- Willingness to work nights and weekends
- Lift up to 20 lbs frequently and 50 lbs occasionally
- Stand, walk, twist, squat, kneel, or climb as needed
- Occasionally work in coolers or freezers
- Positive attitude with strong professionalism
- Friendly, enthusiastic customer interactions
- Excellent communication skills
- Open to feedback and learning
- Flexibility to work nights, weekends, and holidays
Responsibilities
- Be the primary point of contact on the sales floor during your shift
- Assist staff and customers with questions or concerns
- Assign tasks, monitor breaks, and help manage staffing challenges
- Open or close the store, including safe and register counts
- Maintain safety and operational standards while communicating with management
- Provide excellent customer service, help customers find products, process purchases, and keep shelves stocked and organized.
- Deliver friendly, professional, and efficient customer service
- Assist customers in locating products and answering questions
- Process purchases accurately and handle cash responsibly
- Stock shelves, rotate and label products correctly
- Maintain a clean, organized, and safe store environment
- Follow all company policies, procedures, and return protocols
- Perform additional duties to support smooth store operations
Benefits
- 401(k) with company match
- Health, dental, and vision insurance
- Paid time off
- Employee discounts (store and Blossom Bar)
- Flexible scheduling
- Paid holidays (time-and-a-half for eligible holiday shifts)
- Employee co-op and incentive programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
