Customer Service Parts Specialist

Outdoor NetworkTampa, FL
Remote

About The Position

If you're hard-working and dedicated to great customer experiences, Outdoor Network is an ideal place to further your career. Join an energetic team of individuals who are passionate about outdoor activity and DIY repair. Our online brands – including Partzilla.com and Boats.net – have collectively shipped over 5 million orders worldwide. Our dealerships – including Boater’s World and Powersports Plus – have sold thousands of new and used boats, motors, motorcycles and ATVs nationwide. As a remote Customer Service/Parts Specialist, you will help customers find and buy powersports and marine parts and accessories from our industry-leading websites: Partzilla.com and Boats.net. This exciting role requires demonstrable mechanical aptitude. Motorcycle, ATV, and/or Marine outboard mechanics, as well as enthusiasts are encouraged to apply! We take great pride in knowing we provide outdoor enthusiasts the best possible prices on motorcycles, ATVs, boats, snowmobiles, jet skis, riding mowers – and more – whether you need just the parts, or a whole new machine. MORE ABOUT THE POSITION How does this work? You will need to have a good (50 mbps or better) internet connection as you will be working from home using our equipment. We also will pay a monthly internet allowance to help cover your internet costs. We will train you at your pace and you will always have access to a team lead to help you at any time you have questions.

Requirements

  • Parts Counter/Advisor experience
  • Demonstrable mechanical ability
  • Excellent customer-centric problem-solving skills
  • Expert listening and communication skills
  • Ability to articulate verbally
  • Basic/Intermediate computer skills

Nice To Haves

  • Bilingual
  • Call Center experience

Benefits

  • We also will pay a monthly internet allowance to help cover your internet costs.
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