Customer Service & Order Processing Specialist
Pacific Advisory Service•Lexington, KY
About The Position
A leading distributor of factory automation components is seeking a Customer Service & Order Processing Specialist to join our Lexington branch. This entry-level role supports customer service, order processing, and ERP operations while building a strong foundation for career growth. This role offers a clear path to advancement into an Inside Sales position based on performance and development.
Requirements
- Strong attention to detail and willingness to learn
- Excellent communication and customer service skills
- Basic computer skills (Microsoft Office, ERP systems)
- Ability to multitask in a fast-paced environment
- Team-oriented with a professional attitude
Responsibilities
- Process customer orders and prepare quotes using the ERP system
- Communicate with customers via email and provide timely support
- Source and procure parts based on customer requirements
- Track orders and coordinate with vendors, logistics, and internal teams
- Maintain accurate records of orders, quotes, and customer data
- Assist in resolving routine order and shipment issues
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
