Customer Service Operations Representative (Ventura, CA)

Curri • Ventura, CA

2d

About The Position

Curri is seeking a Service Operations Representative to join its Customer Operations Team in Ventura, California. The role focuses on facilitating deliveries from booking through successful drop-off while providing support to customers and drivers. The representative communicates with pickup and drop-off contacts, helps ensure smooth delivery completion, and shares operational feedback to help improve logistics. This is an opportunity to contribute to a fast-paced startup and help shape its operational strategies.

Requirements

• Positive attitude and eagerness to learn.
• Strong critical-thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Proficiency in G-Suite, including Google Docs and Google Sheets.

Responsibilities

• Facilitate deliveries from booking through successful drop-off.
• Provide customer and driver support via chat and phone.
• Communicate with pickup and drop-off contacts to help ensure deliveries are completed successfully and smoothly.
• Provide operational feedback and identify pain points for the team to optimize logistics.

Benefits

• Competitive salary.
• Health benefits.
• Dental benefits.
• Vision benefits.
• 401(k).
• Equity compensation grant.
• Opportunity to contribute meaningfully to a dynamic startup and develop professionally.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed