Customer Service Officer
Alphabe Insight Inc•Austin, TX
3h•$49,000 - $52,000
About The Position
We are seeking a dedicated and articulate Customer Service Officer to serve as a key point of contact between the company and our clients. This role is essential in ensuring clear communication, timely resolution of inquiries, and a consistently positive customer experience. The ideal candidate is organized, solution-oriented, and comfortable handling multiple interactions with professionalism and discretion.
Requirements
- Strong verbal and written communication skills
- Professional demeanor with a customer-focused mindset
- Excellent organizational and time-management abilities
- Ability to work independently and collaboratively
- Problem-solving skills with attention to detail
- Comfortable using standard office and customer management tools
Responsibilities
- Respond to customer inquiries in a timely, accurate, and professional manner
- Provide clear information regarding services, processes, and next steps
- Resolve issues efficiently while maintaining a high standard of service
- Document interactions and maintain accurate records
- Coordinate with internal departments to ensure customer needs are met
- Uphold company standards, policies, and communication guidelines
Benefits
- Competitive salary ($49,000 – $52,000 per year)
- Growth opportunities within a stable and expanding company
- Supportive and professional work environment
- Ongoing skill development and internal training
- Consistent full-time schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
