Customer Service Merchandiser

G&J Pepsi-Cola Bottlers, Inc.•Columbus, OH

16d

About The Position

The Customer Service Merchandiser serves customers by selling, ordering, and merchandising G&J Pepsi products in large-format accounts to increase company sales and profits. The role works with retailers to identify sales opportunities, maintain product displays and standards, and build relationships with store management. The position involves handling, stocking, and organizing alcoholic products. This is a first-shift role scheduled from 5:00 a.m. to 1:30 p.m. or until work is complete, Sunday through Thursday. The employee must work the assigned schedule, maintain regular and predictable attendance, and work overtime as required to meet workload demands.

Requirements

High school diploma, GED, or equivalent required.
One to three years of sales experience, such as retail sales management or consumer product line experience.
Proficiency in Microsoft Office Suite.
Valid driver's license and insurability to operate a vehicle as a condition of initial and continued employment.
Ability to obtain and meet industry licensing requirements as needed.
Knowledge of the retail sales environment, grocery and beverage industry, standard selling practices, customer order writing, Microsoft Office Suite, and VIP.
Skills in selling products and promotions and providing internal and external customer service.
Ability to work quickly, efficiently, and independently; multitask; communicate effectively verbally and in writing; adapt to change; relate to and influence customers; develop and maintain good working relationships; write and enter accurate orders; drive a vehicle; operate a computer; and solve problems.
Ability to be trained to operate a pallet jack, powered hand cart, and other mechanical equipment.

Nice To Haves

Two-year or associate degree, or equivalent.
Previous VIP experience.

Responsibilities

Maximize sales and product distribution by identifying opportunities with retailers, using point-of-sale materials, communicating price and value, and securing placement of new and incremental equipment and displays.
Build and maintain relationships with store management, sell products, and accurately order appropriate product levels for each location.
Stock, rotate, and display products according to established standards, including in coolers and vendors.
Handle, stock, and organize alcoholic products.
Maintain clean, neat, and organized backrooms at retailer locations.
Set up and display point-of-sale items according to established standards, including clings, base wrap, pole signs, and banners.
Clean locations where products are displayed, including coolers, vendors, racks, and shelving.
Communicate with retailers and Pepsi management about pricing, products, programs, and store issues.
Follow company policies, standards, and procedures, including OSHA and safety requirements, AIB and Pepsi standards, and applicable laws; wear required personal protective equipment.
Complete daily reports, time-off requests, and other required paperwork according to established standards.
Maintain confidentiality of financial, promotional, pricing, customer, and other sensitive information.
Work the assigned schedule, maintain regular and predictable attendance, and work overtime as required.
Perform other related duties as required.