Customer Service Merchandiser

G&J Pepsi•Columbus, OH

15d

About The Position

The Customer Service Merchandiser serves customers by selling, ordering, and merchandising G&J Pepsi products in large-format accounts to establish standards and increase company sales and profits. The role involves working with retailers to identify sales and profitability opportunities, building relationships with store management, ordering appropriate product levels, and maintaining product displays and retail locations. The position includes handling, stocking, and organizing alcoholic products. The role is scheduled for the first shift, from 5:00 a.m. to 1:30 p.m. or until work is complete, Sunday through Thursday. Employees earn $26.93 per hour and are expected to work their assigned schedule, maintain regular and predictable attendance, and work overtime as required by workload demands.

Requirements

High school diploma, GED, or equivalent degree.
1–3 years of sales experience, such as retail sales management or consumer product line sales.
Proficiency in Microsoft Office Suite.
Valid driver's license and ability to remain insurable to operate a vehicle as a condition of initial and continued employment.
Ability to obtain and meet industry licensing requirements as needed.
Knowledge of the retail sales environment, grocery and beverage industry, standard selling practices, writing customer orders, Microsoft Office Suite, and VIP.
Skill in selling products and promotions and providing internal and external customer service.
Ability to work quickly, efficiently, and independently; multitask; communicate effectively verbally and in writing; adapt to change; relate to and influence customers; develop and maintain working relationships; write and enter accurate orders; drive a vehicle; operate a computer; and solve problems.
Ability to be trained to operate a pallet jack, powered hand cart, and other mechanical equipment.

Nice To Haves

Two-year or associate degree, or equivalent degree.
Previous VIP experience.

Responsibilities

Maximize product sales and distribution by identifying opportunities with retailers, using Point-of-Sale materials, communicating price and value, and securing placement of new and incremental equipment and displays.
Develop, build, and maintain relationships with store management to sell products and accurately order appropriate product levels for each location.
Stock, rotate, and display products according to established standards, including products in coolers and vendors.
Handle, stock, and organize alcoholic products.
Maintain clean, neat, and organized backrooms at retailer locations.
Set up and display Point-of-Sale items according to established standards, including clings, base wrap, pole signs, and banners.
Clean locations where company products are displayed, including coolers, vendors, racks, and shelving.
Communicate with retailers and the Pepsi management team about pricing, products, programs, and store issues.
Follow company policies, standards, and procedures, including OSHA and safety requirements, AIB and Pepsi standards, and applicable laws; wear required personal protective equipment.
Complete daily reports, time-off requests, and other required paperwork according to established standards.
Maintain confidentiality of financial information, promotions, pricing, customer information, and other sensitive information.
Work the assigned schedule, maintain regular and predictable attendance, and work overtime as required to meet workload demands.
Perform other related duties as required.