Customer Service Manager- Entry Level

Caraluzzi's MarketsDanbury, CT
16d

About The Position

Since 1949 we have prided ourselves on delivering excellent service to our customers. As we grow we are looking for individuals who can help us continue that tradition and uphold our high service standards. Your responsibility will be to ensure a fast, friendly and efficient checkout and service experience in our stores. You will be: Interacting with customers Solving problems Helping to lead a team of front end staff Supervising check out procedures Scheduling staff Training & developing staff Entrusted with managing the store during evening and/or mornings And more! This is an entry level position at Caraluzzi's that can lead to greater responsibility and opportunities down the road. If you are a positive, customer oriented team player that enjoys working in a fast-paced environment, then we'd love to have you join our team! About Us: Caraluzzi's is a family owned & operated group of markets that prides itself on delivering incredible service to our customers. Hard work & innovation are at the roots of our growth and success since we started in 1949. Today, with locations across the Greater Danbury area, we are committed to being the market of choice by satisfying the diverse and changing needs of our customers & employees. Our employees are our greatest assets and we continuously invest & develop them. So whether you are looking for a part time job or a career, Caraluzzi's offers a great work environment for you to grow & develop. Apply now to be part of one of the industry's most progressive independent grocers! Our Values: Bring a Positive Attitude to work Clear & Concise Communication keeps our work place efficient Respect for others Pride ourselves on Excellent Customer Service Brighten Someone's Day Develop a Relationship with our customers

Requirements

  • Flexible hours including nights and weekends
  • Excellent verbal communication
  • Leadership skills
  • Attention to detail
  • Desire to learn
  • College Degree or comparable experience
  • Interest in food

Responsibilities

  • Interacting with customers
  • Solving problems
  • Helping to lead a team of front end staff
  • Supervising check out procedures
  • Scheduling staff
  • Training & developing staff
  • Entrusted with managing the store during evening and/or mornings
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