Customer Service Manager in Training, Canteen / Edison, NJ

Compass Group • Edison, NJ

11d • Onsite

About The Position

As a Manager in Training (MIT), you will gain preparation for a potential future role within our team leadership. Through this process, you will learn the best practices of your Compass Group sector, Canteen, and facilitate these practices within areas which may include, but are not limited to: marketing, customer service, retail, merchandising, branch operations and support services, finance, purchasing and supply chain, hiring, training, payroll, profit and loss, and more. As a MIT, you will be assigned to a training location to complete the on-site, hands-on learning portion of your onboarding and training experience while you participate, in tandem, in Compass Group’s Accelerated Manager Program (AMP). As an AMP grad, you may take on managerial assignments in operational areas such as: Markets & Office Snacks, Coffee & Refreshments, Vending, Dining.

Requirements

• 0-5 years post college graduation.
• Associate's or Bachelor's degree in Business or a related field.
• 0–5 years of experience in customer service, retail, logistics, food service, sales, or a related internship, or an equivalent combination of education and experience.
• Proficiency in Microsoft Office applications and the ability to quickly learn new technology and business systems.
• Strong communication, interpersonal, and client relationship-building skills.
• Outgoing, energetic, and sales-oriented with a passion for customer service.
• Flexible, adaptable, and able to thrive in a fast-paced environment with minimal supervision.
• Strong organizational skills with the ability to prioritize, multitask, and meet deadlines.
• Demonstrated business acumen, including an understanding of inventory management, cash handling, and profit and loss concepts.
• Career-minded self-starter with a desire to grow into a leadership role through our management development program.
• Valid driver's license preferred.
• Ability to lift up to 50 pounds.
• Ability to work a flexible schedule, including early mornings, evenings, and occasional weekends.

Nice To Haves

• Company vehicle provided for business use.

Responsibilities

• Learn the best practices of the Canteen sector.
• Facilitate best practices in areas such as marketing, customer service, retail, merchandising, branch operations and support services, finance, purchasing and supply chain, hiring, training, payroll, and profit and loss.
• Complete on-site, hands-on learning as part of onboarding and training.
• Participate in Compass Group’s Accelerated Manager Program (AMP).
• Take on managerial assignments in operational areas such as Markets & Office Snacks, Coffee & Refreshments, Vending, and Dining.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree