Customer Service & Logistics Coordinator - Red River Co-op

Co-op•Sunnyside Beach, MB

7d•Onsite

About The Position

Red River Co-op is recruiting for the position of Customer Service & Logistics Coordinator for their Energy Office, located at 940 Redonda Ave Winnipeg. This is a full-time position reporting to the Manager. The Customer Service & Logistics Coordinator is responsible for providing excellent customer service while supporting day-to-day warehouse, fuel, lubricant, and hardware operations. This role combines customer interaction, order processing, dispatch coordination, inventory control, and administrative reporting in a fast-paced, high-responsibility environment.

Requirements

Strong customer service and communication skills.
Highly detail-oriented with accurate data entry abilities.
Comfortable using multiple computer systems and technology platforms.
Ability to multi-task and prioritize in a fast-paced environment.
Experience in office administration with commercial industries, retail, warehouse, fuel/petroleum, or hardware environments considered an asset.
Experience with various computer systems including Microsoft Word, Excel, SharePoint, etc.
Previous experience with inventory, POS, dispatch, or ERP systems preferred.
Forklift and pallet jack experience is an asset.
Reliable, dependable, and safety focused.

Responsibilities

Act as a frontline representative, delivering professional and friendly service to customers in person, by phone, and electronically.
Take and process customer orders accurately; coordinate deliveries and pickups in a timely manner.
Perform data entry, order entry, and reporting using POS, dispatch, and inventory systems.
Support dispatch operations by coordinating deliveries, maintaining schedules, and communicating with drivers and team members.
Receive, inspect, and organize incoming product; ensure inventory accuracy and proper storage.
Operate Point-of-Sale (POS) systems including cash handling, opening/closing, and product file maintenance.
Maintain retail floor inventory and display, including stocking and merchandising products, assist with inventory counts, cycle counts, and discrepancy resolution utilizing various computer applications.
Prepare administrative reports and maintain accurate records for inventory, sales, and dispatch activities.
Maintain a clean, safe, and organized work environment while following all safety procedures.
Support daily operations and assist management as required.