Customer Service Leader - #760 - Pineville, KY

Majors Management Group•Pineville, KY

2d•Onsite

About The Position

Majors Management is seeking a Customer Service Leader to join their team in Pineville, KY. This role is responsible for meeting company customer service standards, following cash control policies, adhering to laws and regulations, and maintaining store cleanliness and product stocking. The Customer Service Leader will also motivate sales associates, assist with hiring and training, and perform other duties as assigned. This position can be either part-time or full-time and is an onsite role.

Requirements

Time Management
Action Oriented- not fearful of acting with minimum planning.
Customer Focus- act with customers in mind and be dedicated to meeting the expectations and requirements of internal and external customers.
Determination- seldom gives up before finishing, especially in the face of resistance or setbacks.
Essential Functions- capable of working in a fast-paced environment that requires being on your feet for an extended period of time.
Handle Hazardous Materials- 5%
Customer service experience desired
Ability to perform multiple tasks at one time
Read, understand, and speak English at an eighth-grade level

Responsibilities

Meet company customer service standards.
Follow company cash control policies and procedures.
Adhere to all laws and regulations regarding the sale of any government regulated products and services.
Obey company and health department safety guidelines for food preparation.
Detail cleaning of store interior and exterior according to company standards.
Stock and rotate products including coolers and/or freezers.
Complete training activities and meet minimum job performance standards.
Follow the company's general rules of conduct and code of ethics.
Motivate sales associates to grow the store sales and profitability using suggestive selling techniques.
Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines.
Other duties as assigned.