Customer Service - Intern

DLL Group • Des Moines, IA

23d

About The Position

DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture — shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us — is at the heart of everything we do.
We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.
You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.
Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.
Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL.
Join us in Partnering for a better world!

Requirements

• Interest in customer service and willingness to learn.
• Strong communication skills — Both written and verbal.
• Attention to detail and ability to manage multiple priorities.
• Adaptability to changing processes and procedures.
• Team player who can collaborate across different locations and systems.

Responsibilities

• Respond to customer and vendor inquiries through our Service Cloud (Salesforce) platform.
• Provide timely confirmations and accurate information to customers.
• Prepare and deliver documents requested by customers and vendors.
• Assist with basic technical troubleshooting for customers.
• Update customer account information as needed.
• Take on additional projects and tasks assigned by your Team Lead.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees