Aerospace Customer Service Intern

Crane Company • Lynnwood, WA

14d • $23 - $28 • Onsite

About The Position

Crane Aerospace and Electronics has an exciting opportunity for a Customer Service Intern at our Lynnwood, WA location. About Crane: Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You’ll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). Located in the epicenter of United States aviation manufacturing, our Crane Aerospace & Electronics Lynnwood, Wash., facility delivers industry-leading aerospace & defense power and fluid solutions. Our products are rugged enough to fly 5 billion miles from Earth on NASA’s New Horizons spacecraft and innovative enough to be featured on Eviation’s Alice all-electric aircraft. You’ll join a group of aerospace professionals committed to engineering excellence and work in a community tucked between the idyllic Puget Sound and Cascade Mountains. Start the next chapter of your career with Crane Aerospace & Electronics! Job Summary: The Customer Service Intern will gain hands-on experience supporting customer administration and sales processes. This role provides exposure to order management, ERP systems, and customer communication while assisting the Customer Service team with day-to-day activities. The internship is designed to help students apply classroom knowledge in a professional setting and develop skills for future careers in business or customer service.

Requirements

• Actively pursuing a BA or BS degree in Business, Communications, or related field
• Proficiency with Microsoft Office (Word, Excel)
• Strong verbal and written communication skills
• Ability to work collaboratively and manage multiple tasks
• Participate in meetings and training sessions as assigned
• This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR).

Responsibilities

• Assist with reviewing and entering customer purchase orders into ERP system
• Support preparation of quotes and order acknowledgments under supervision
• Help maintain accurate customer data and files
• Provide status updates to internal teams and assist with customer inquiries
• Collaborate with team members to learn customer service workflows
• Participate in meetings and training sessions as assigned

Benefits

• Beyond an associate’s base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement — as well as performance-based bonus programs for certain positions.
• Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.

What This Job Offers

• Career Level: Intern