Customer Service/Inside Sales Representative

CT Pest Solutions•Naugatuck, CT

2d•Onsite

About The Position

CT Pest Solutions is an exciting, innovative, fast growing Pest and Wildlife company that services most of Connecticut. As protectors of public health, our mission is to improve the quality of life for both our employees and customers. CT Pest Solutions is seeking a reliable, motivated Customer Service/Inside Sales Representative to enjoy our culture of teamwork, growth, accountability, respect and integrity.

Requirements

High school or equivalent (Required)
Valid Driver's License

Nice To Haves

Experience in pest and wildlife services
Experience in customer service
Experience in inside sales

Responsibilities

Communicating with customers by providing information regarding services and other administrative activities for the Company.
Selling pest and wildlife services via phone, email or text messaging to commercial organizations and / or residential settings to meet their needs.
Answering phones, responding to emails and text messages.
Providing information about our services via phone, email and text messaging.
Providing Solutions to customer inquiries.
Receiving and delivering messages timely to technicians verbally and/or in writing.
Create estimates/service agreements for current or prospective customers.
Following up on pending estimates/service agreements.
Respond promptly to inquires from potential customers.
Scheduling and entering work orders for pest control jobs and wildlife services.
Collecting past-due receivables.
Proactively identifying and resolving scheduling conflicts.
Other duties as assigned