Customer Service– Hotel Reservations (Remote)

Destination Knot • Dallas, TX

2d • $25,000 - $65,000 • Remote

About The Position

This is a remote role for Customer Service– Hotel Reservations. The primary responsibilities include managing customer interactions, assisting clients with hotel reservation inquiries, ensuring a seamless booking process, and delivering exceptional customer support.

Requirements

• Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
• Experience in enhancing Customer Experience and maintaining excellent client relationships
• Exceptional communication, problem-solving, and interpersonal skills
• Proficiency in using customer relationship management (CRM) tools and relevant technology
• Capable of working independently in a remote environment
• Prior experience in the hospitality or travel industry is a plus

Nice To Haves

• Prior experience in the hospitality or travel industry is a plus

Responsibilities

• managing customer interactions
• assisting clients with hotel reservation inquiries
• ensuring a seamless booking process
• delivering exceptional customer support

Benefits

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks
• Flexible Schedule: Work full-time or part-time from anywhere.
• Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives.
• Training & Certification: Gain access to ongoing education and industry support.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed